Services that matter
Essential work that keeps customers’ facilities, equipment, and everyday operations running.
Maintenance · Repair · Facility servicesU.S. SERVICE BUSINESS ACQUISITIONS
You built it.
Let’s build
what’s next.
We’re looking to acquire a great service business—and give its people, its reputation, and its next chapter the attention they deserve.
What we look for
Built to run beyond the founder.Buy. Build. Unpilot.
01 / THE UNPILOTS IDEA
A great business should
be bigger than one person.
un·pilotverb / our reason for being
To build a business that can thrive beyond the person who built it.
In many service businesses, the owner is the pilot of everything. The customer calls. The schedules. The hiring. The decisions that keep the day moving.
Unpilots starts with a simple belief: the next stage of growth comes from sharing that responsibility. We aim to build capable managers, clear processes, and useful systems around the people already doing the work.
More strength in the team.
More possibility for the business.
02 / WHAT WE LOOK FOR
Real work.
Lasting demand.
We’re focused on established U.S. service businesses that customers rely on—and owners are proud to have built.
Customers who return
Recurring or repeat demand, trusted relationships, and a reputation earned by showing up and doing the job well.
Reliability that earns repeat businessA solid foundation
An established operating history, a capable team, and a profitable core business with room to develop.
Strong today. Room for tomorrow.An owner’s next chapter
An owner thinking about succession or a transition, who wants a thoughtful plan for the business and its people.
Based in the United States03 / HOW WE BUILD
Keep the heart.
Build the engine.
The relationships, craft, and local reputation are the foundation. Our role is to help the business carry those strengths further.
Start with one great business.
Earn the right to grow.
Learn what makes it work.
Listen to the owner, spend time with the team, and understand what customers value. Plan a transition around the realities of the business.
Put people in a position to lead.
Develop managers, clarify responsibilities, and turn the owner’s hard-earned knowledge into practices the whole team can use.
Make the everyday work better.
Improve quoting, scheduling, invoicing, and reporting. Use technology and AI where they save time, reduce errors, and support better service.
Grow from a stronger base.
Build deeper customer relationships and a repeatable way to win new work. Explore complementary acquisitions when the team and systems are ready.
04 / THE PEOPLE BEHIND UNPILOTS
Two builders.
A shared ambition.
Hands-on operating experience, a track record of building teams, and a practical approach to growth and technology.
OPERATIONS & BUSINESS BUILDING
Juan Andion
Co-founder
Juan is an operator and entrepreneur with more than 12 years of experience across McKinsey, Uber, AB InBev, and businesses he has helped build.
As COO and co-founder of Tacos on the Street in the U.S., he led the first store opening, built its operations, and led a $3 million funding round. Previously, he launched and scaled LolaFlora in Mexico and Colombia and held strategy and operating roles at Uber and AB InBev.
He brings experience in team building, unit economics, and applying AI to the everyday work of running a small business.
EDUCATION
MBA, Duke University
The Fuqua School of Business
GROWTH, INTEGRATION & AI
Patrick Heinemann
Co-founder
Patrick is an operator, investor, and growth leader with more than a decade of experience across education, fintech, strategy, and AI.
At Lottus Education, he helped scale the platform from 13,000 to nearly 100,000 students, working across growth, transformation, and acquisition integration. His career also includes mattilda, EY-Parthenon, IGNIA, and investment banking.
At RapidCanvas, he leads growth in Latin America, helping companies put AI to work in real business processes. He brings a focus on accountable teams, disciplined growth, and effective integration.
EDUCATION
MBA, Duke University · Keller Scholar
The Fuqua School of Business